Double Infrared Light Sauna

Saunas will be delivered in 2-3 working days (subject to stock)

Delivery Package: Most Saunas are packaged in 3 - 5 Flat packed Boxes or 1 Wooden Crate, please refer to packaging info table below.

This product is delivered to Curb-Side only.

The driver is not required to take the tank any further than this point. If you are unsure if your postcode constitutes for free delivery please revert to the delivery fee calculator on the shopping cart page.

How much does it cost to run a sauna?

The cost of running a sauna depends on its wattage and how long you use it. Our saunas typically range from 2kW to 10kW. On average, running a sauna for an hour can cost between £0.50 and £2.50. Please refer to this Electricity cost calculator for more information.

What warranties do you carry on the saunas?

Our warranty term is: 1 Year for electric parts, 2 Years for wooden parts.

How hot does the sauna get and how hot does the steam get?

For traditional steam saunas, the heat time and temperature can set by control panel is: 0-90mins and 18-99 degrees Celsius.

Are there any precautions I need to take like anti-mould?

If the sauna is placed in a very humid area, try to keep it dry. otherwise, no need do any precaution.

What size cable does this need for its supply?

For 3000W saunas, you would need at least 2.5mm size power input wire. For 4500W saunas, you would need at least 4mm power input wire.

Would an RCD be needed for the steam sauna?

Yes, a REC protection from the board would be needed. Please talk to your local electrician for details.

Is it delivered assembled?

No, the sauna is delivered dissembled and flat packed. Assembly is simple and easy with assemble videos or 3D manual.

How long does it take to heat up once you turn it on?

When the external environment temperature is 10 degrees Celsius, it takes about 15 minutes to heat up to 50 degrees Celsius, and about 30 minutes to heat up to 70 degrees Celsius.

Does the timber from the outside get hot? Is it safe for children to touch this?

The timber outside is not hot, just little warmer and safety for touch.

Can the outside be painted or will this affect it in anyway?

Yes, outside of sauna with wood nature colour paint.

What type of wood is it made of?

The wood is Canadian hemlock.

Oxygen lonizer. What is this and what is the cost?

This is negative ion generator, please email us for a price.

Tourmaline stones, does the heater not come with stones? How much would this cost?

This is not recommend for EU Countries, most popular for Korea and Japan.

Mobile App system, how much would this cost?

The control panel already includes this function.

How much do the heater elements cost if they stop working?

Please email for a price for the replacement.

Sauna Assembly Service: England & Wales mainland only. Electrical connections to property mains NOT included.

Please contact us for more information.

Thank you for shopping at Our Home Gym. If you are not entirely satisfied with your purchase, we are here to help.

Right to Cancel

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you, or a third party other than the carrier indicated by you, takes physical possession of the goods. To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement by email to sales@ourhomegym.co.uk.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Once the right to cancel period has expired we may still accept returns, although additional charges will be applicable. However, these regulations do not restrict the statutory right to cancel and do not apply during the 14 days cancellation period.

Effects of Cancellation

If you cancel this contract during the 14 day cancellation period, we will reimburse all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than – 

(a) 14 days after the day we receive back from you any goods supplied, or 

(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or 

(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

To Return a Product To Us

Please make sure that the product was received by you in the last 14 days.

Send an email to sales@ourhomegym.co.uk

Your email should have the following information so that we can process a return.

• Your name
• Order reference number
• Your Address
• Email address
• Contact number
• Date of purchase
• Date the goods were received by you
• If you originally ordered multiple items, which do you want to return?

When we approve a return, please send the product along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund.

Sending A Return Back To Us

Some of our products may have delicate physical properties and the transportation of these items is a difficult business. If the item you wish to return has delicate physical properties please make sure that any courier used is aware that the contents of the shipment could contain delicate items. Also, make sure that any courier shipment is fully insured to the value of the shipment (retail price).

Damaged Or Faulty Items Received By You

If you received a damaged or faulty product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By phone: +44 (0)203 5761137
• By email: sales@ourhomegym.co.uk

Would you like some tips on how you use your new product? We offer a free 15 minute call with one of our qualified Personal Trainers with every purchase.

Contact us today to arrange your call!