Delivery Information

UK Mainland

ORDERS UNDER £100 - DELIVERY £9.95

ORDERS OVER £100 - FREE DELIVERY!

StairMaster, Schwinn, and Star Trac products will be delivered within 3-4 weeks.

Order confirmation

When we receive your order, we provide you with a confirmation to your email. In addition, when you receive your order confirmation we have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your desired item is available and can be dispatched. In the event that your items are unavailable for immediate despatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions. When items are available to be dispatched, we process the charges and prepare to dispatch your order.

How will my order be delivered?

All orders will be delivered using the fastest, safest, and most reliable methods. Once we process your payment, we dispatch your items within the delivery time frame stated on the product page. Then, we send you a despatch notification after your item/s have left the warehouse. We will choose the most suitable delivery method and courier after you order. It's not possible to choose a courier or delivery method yourself. As per our couriers terms, delivery is to the nearest accessible ground floor point. If you need assistance please let us know and we can arrange an installation team to help you.

Where does Our Home Gym deliver?

Standard Delivery - Items will be dispatched within 48hrs and delivered within 3-6 business days unless otherwise stated. Where possible we will provide you with a tracking number to enable you to track your order.

Please be aware that larger items requiring delivery on a pallet will be curbside delivery.  

We deliver across mainland UK. There may be additional charges for Ireland, the 'offshore domestic regions' and ‘Scottish Highlands’: the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands, and Northern Ireland.

If your address is outside of the UK mainland please contact us for a delivery quote, either by email sales@ourhomegym.co.uk or by phone at +44 (0)203 5761137

Installation

Installation is not included in the shipping price.  However, if you would like to arrange an installation please contact us.